Page Summary
Saxo Bank is a leading provider of premium trading services with excellent customer service. Customer support is important for both beginner and experienced traders. Prompt and knowledgeable customer support teams contribute to a brokerage firm’s credibility.
This article discusses the strengths and weaknesses of customer support at Saxo Bank.
Customer Service Channels
Saxo Bank provides versatile customer service resources available in many languages, with phone and email support. However, it has no live chat and 24/7 availability. The customer service channels available at Saxo Bank are phone support, email support, and FAQ.
Pros
- Phone support
- Relevant answers
Cons
- No live chat
- No 24/7 support
Saxo Bank offers phone support from Monday to Friday between 9:00 am and 5:30 pm local time in 15 offices worldwide. Read our in-depth reviews to learn more about Saxo Bank and its services.
Customer Service Quality
The quality of customer service is linked to many criteria. We rank service quality by response rate and response relevance.
The response rate at Saxo Bank is impressive. If you reach customer support by phone, someone will take your call within a minute. If you choose to use the email, you’ll receive an answer to your query within a business day.
The relevance of the answers is what recommends Saxo Bank as a professional broker. The customer support team is knowledgeable and well-trained.
Final Verdict
Saxo Bank is a leading provider of premium trading services with excellent customer support. Its team rapidly answers all requests. Our in-depth reviews provide additional information on Saxo Bank and the services offered.
Saxo Bank compared to other brokers:
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Disclaimer
eToro is a multi-asset platform which offers both investing in stocks and crypto assets, as well as trading CFDs.
Please note that CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 51% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work, and whether you can afford to take the high risk of losing your money.
This communication is intended for information and educational purposes only and should not be considered investment advice or investment recommendation. Past performance is not an indication of future results.
Copy Trading does not amount to investment advice. The value of your investments may go up or down. Your capital is at risk.
Don’t invest unless you’re prepared to lose all the money you invest. This is a high-risk investment and you should not expect to be protected if something goes wrong. Take 2 mins to learn more
eToro USA LLC does not offer CFDs and makes no representation and assumes no liability as to the accuracy or completeness of the content of this publication, which has been prepared by our partner utilizing publicly available non-entity specific information about eToro.
Braden Chase is an investor, trading specialist, and former research specialist for Forex.com who helps aspiring investors develop the confidence and habits they need to make an income from the market. Braden has served as a registered commodity futures representative for domestic and internationally-regulated brokerages and has also spoken & moderated numerous forex and finance industry panels across the globe.