Saxo Bank Customer Service

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Saxo Bank is a leading provider of premium trading services with excellent customer service. Customer support is important for both beginner and experienced traders. Prompt and knowledgeable customer support teams contribute to a brokerage firm’s credibility.

This article discusses the strengths and weaknesses of customer support at Saxo Bank.

Customer Service Channels

Saxo Bank provides versatile customer service resources available in many languages, with phone and email support. However, it has no live chat and 24/7 availability. The customer service channels available at Saxo Bank are phone support, email support, and FAQ.

Pros Cons
• Phone support• No live chat
• Relevant answers• No 24/7 support

Saxo Bank offers phone support from Monday to Friday between 9:00 am and 5:30 pm local time in 15 offices worldwide. Read our in-depth reviews to learn more about Saxo Bank and its services.

Customer Service Quality

The quality of customer service is linked to many criteria. We rank service quality by response rate and response relevance.

The response rate at Saxo Bank is impressive. If you reach customer support by phone, someone will take your call within a minute. If you choose to use the email, you’ll receive an answer to your query within a business day.

The relevance of the answers is what recommends Saxo Bank as a professional broker. The customer support team is knowledgeable and well-trained.

Final Verdict

Saxo Bank is a leading provider of premium trading services with excellent customer support. Its team rapidly answers all requests. Our in-depth reviews provide additional information on Saxo Bank and the services offered.

Saxo Bank compared to other brokers:


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Providers were also required to fill out a multi-point survey regarding every aspect of their platform. In-person demonstrations and evaluations were provided by the majority of the online providers we reviewed.

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All trading involves risk. More than 80% of investors lose in spread bet and CFD trading. As these complex instruments allow for the use of leverage, there is a high risk of losing more money than you have deposited. Before attempting to participate in spread bets and CFDs, consider how well you understand them and if you can afford to lose your money.

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Braden Chase is an investor, trading specialist, and former research specialist for who helps aspiring investors develop the confidence and habits they need to make an income from the market. Braden has served as a registered commodity futures representative for domestic and internationally-regulated brokerages and has also spoken & moderated numerous forex and finance industry panels across the globe.


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