Page Summary
Saxo Bank is a leading provider of premium trading services with excellent customer service. Customer support is important for both beginner and experienced traders. Prompt and knowledgeable customer support teams contribute to a brokerage firm’s credibility.
This article discusses the strengths and weaknesses of customer support at Saxo Bank.
Customer Service Channels
Saxo Bank provides versatile customer service resources available in many languages, with phone and email support. However, it has no live chat and 24/7 availability. The customer service channels available at Saxo Bank are phone support, email support, and FAQ.
Pros
- Phone support
- Relevant answers
Cons
- No live chat
- No 24/7 support
Saxo Bank offers phone support from Monday to Friday between 9:00 am and 5:30 pm local time in 15 offices worldwide. Read our in-depth reviews to learn more about Saxo Bank and its services.
Customer Service Quality
The quality of customer service is linked to many criteria. We rank service quality by response rate and response relevance.
The response rate at Saxo Bank is impressive. If you reach customer support by phone, someone will take your call within a minute. If you choose to use the email, you’ll receive an answer to your query within a business day.
The relevance of the answers is what recommends Saxo Bank as a professional broker. The customer support team is knowledgeable and well-trained.
Final Verdict
Saxo Bank is a leading provider of premium trading services with excellent customer support. Its team rapidly answers all requests. Our in-depth reviews provide additional information on Saxo Bank and the services offered.
Saxo Bank compared to other brokers:
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- Saxo Bank App
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- Saxo Bank Fees Explained
- Is Saxo Bank Legit?
- Saxo Bank Account Opening
- Saxo Bank Customer Service
- Is Saxo Bank Free?
- Is Saxo Bank Good For Beginners?
- How to Buy/Sell Silver On Saxo Bank
- Can You Trade Options At Saxo Bank?
Disclaimer
eToro is a multi-asset platform which offers both investing in stocks and cryptoassets, as well as trading CFDs.
Please note that CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 68% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work, and whether you can afford to take the high risk of losing your money.
Past performance is not an indication of future results. Trading history presented is less than 5 complete years and may not suffice as basis for investment decision.
Copy trading is a portfolio management service, provided by eToro (Europe) Ltd., which is authorised and regulated by the Cyprus Securities and Exchange Commission.
Cryptoasset investing is unregulated in some EU countries and the UK. No consumer protection. Your capital is at risk.
eToro USA LLC does not offer CFDs and makes no representation and assumes no liability as to the accuracy or completeness of the content of this publication, which has been prepared by our partner utilizing publicly available non-entity specific information about eToro.