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Cex.io Review

Rating: 2,8/5

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Page Summary

Cex.io is a centralized cryptocurrency exchange in the United Kingdom. It offers trustworthy services for clients worldwide. Cex.io has an advanced interface and excellent customer support. It is a versatile exchange with many deposit types and access to a comprehensive portfolio. Cex.io offers excellent Bitcoin trading services, including staking. We recommend this trading platform for professional traders. 

Review Summary:  

  • Cex.io is a popular digital exchange for advanced traders
  • It offers excellent and fast customer suppor
  • It has access to 4 payment options, free of charge
  • It has an excellent reputation, and it is a well-established company
  • It is available in many countries, offering competitive services

CEX.IO Overview: 

Cex.io was the first centralized Bitcoin exchange in the United Kingdom. It has its headquarters in London, England. Cex.io adds new coins and features each month. This crypto exchange started as a Bitcoin-only platform. Today it is a versatile ecosystem with: 

  • fiat to crypto purchases 
  • spot trading 
  • staking as a service 
  • crypto loans 
  • savings accounts 

Cex.io has average trading fees. Depositing and withdrawing funds doesn’t come with extra costs. Traders receive competitive prices depending on their trading volume. We recommend Cex.io to advanced crypto enthusiasts. It has useful professional tools and advanced platforms. 

Cex.io is available globally. But some countries are excluded because of their financial status and regulatory issues. Check our in-depth reviews to learn more about crypto exchanges and their availability.

Trading Experience 

Cex.io is a professional cryptocurrency exchange with an advanced platform. Professional traders receive access to low fees and valuable features. Cex.io offers cross-platform trading and advanced reporting. The verification process for new accounts is straightforward.

The user interface at Cex.io is straightforward. Our Cex.io review reveals it has a dark mode and many attractive trading features. Cex.io’s platform is easy to learn and use. It offers useful market data and price charts.

Cex.io offers many deposit/withdrawal methods. Each transaction is simple to perform. Account holders get access to credit/debit card, wire transfers, SEPA transfers, and ACH transfers.

The minimum investment at Cex.io is $20. The assets available are cryptocurrencies, tokens, and fiat currencies. Our Cex.io review reveals it is a good fit for advanced traders looking for a professional portfolio. 

Cryptocurrencies Available  

Cex.io supports 200 digital assets for trading and staking. Users receive access to popular coins to buy, sell or hold them. The cryptocurrencies available at Cex.io include: 

  • Bitcoin (BTC) 
  • Litecoin (LTC) 
  • Ethereum (ETH) 
  • Bitcoin Cash (BCH) 
  • Dash 
  • XRP 
  • ZEC 
  • XLM 
  • BTG 

Cex.io offers access to 4 fiat currencies: 

  • Great Britain Pound (GBP) 
  • Russian Ruble (RUB) 
  • Euro (EUR) 
  • United States Dollar (USD) 


Cex.io is a reliable Bitcoin exchange with a transparent fee structure. The minimum investment with this exchange is $20. It has a maker/taker fee depending on your 30-day trading volume. Maker fees are for orders that you don’t execute immediately. Taker fees are for orders that instantly match with other orders. 

Account limits vary based on the account type. Identity verified accounts get a buying limit of up to $1000 worth of Bitcoin daily. This account tier lets users use a credit card as funding. Address verified accounts receive a $10,000 worth of Bitcoin daily limit. These accounts are allowed to withdraw $50,000 per day with a bank transfer or credit card. Enhanced Corporate verified accounts have no limits. Keep in mind that after you verify your account, you’ll have some limitations for the first three months. The daily deposit maximum is $1,000 and the monthly limit is $3,000.

Active traders pay lower fees. The maker fees range from 0.10% to 0.25%. The 0.15% fee is for users who make less than five trades each month. The 0.10% is for traders who place more than 6,000 trades within the 30-day range. Read our in-depth reviews to learn more about cryptocurrency exchanges and fees. 

Regulation & Reputation  

Cex.io has been a trustworthy Bitcoin exchange active since 2013. It takes funds security seriously. Cex.io holds most deposits in cold storage vaults. It offers insurance for USD deposits of up to $250,000 per person by the Federal Deposit Insurance Company. 

Cex.io is a trustworthy exchange with an excellent reputation. It uses industry-leading safety measures, including:

  • Two-Factor Authentication
  • Compliance to FinCEN and FCA guidelines
  • SSL certificate
  • Encrypted data
  • Cold storage for cryptocurrency funds
  • PCI DSS certificate
  • Registered with the ICO in the U.K. (E.U.)
  • Internal Anti-Money Laundering (AML)/ Know Your Customer (KYC) policy and procedures

Traders report a positive trading experience with Cex.io. Keep in mind that crypto accounts are a frequent target for fraud. It is best to learn more about cryptocurrency trading and safety measures. Check our in-depth reviews for detailed information on exchanges and basic account security. 

Account Opening  

Account opening at Cex.io is straightforward. Investing in digital assets is possible up to your Cex.io account limits. 

To open a Cex.io account, follow the steps below: 

  1. Access Cex.io and click on Get Started. 
  1. Enter your email address and password. 
  1. Submit personal information, including full name and address. 
  1. Agree to the User Agreement and Privacy Policy. 
  1. Verify your account. 
  1. Add a payment method and start using your Cex.io account. 

Customer Support  

Customer service is the main criteria we review. Our Cex.io review shows it has good customer support reviews. But most reviews suggest users face a lengthy waiting time for support responses. Our Cex.io review has similar findings.

This exchange offers eight contact options, including a help page, an email address, a physical address, and a phone support number. We recommend you choose a cryptocurrency exchange with good customer service. Read our in-depth reviews to discover more about the best customer support features.                                                   

CEX.IO Vs. Other Cryptocurrency Companies 

Cex.io reviews show it is a popular and secure crypto exchange. Its main competitor is Kraken. Crypto enthusiasts use multiple exchanges and digital assets to set up a reliable crypto portfolio. 


Kraken is a popular exchange available in 185 countries. It is a top choice for traders at all levels. It offers two platforms and 50+ altcoins. Kraken is a competitor of Cex.io with crucial differences worth mentioning: 

  • Kraken has beginner-friendly services and a premium active trading platform. Cex.io offers advanced platforms for experienced crypto enthusiasts. 
  • Kraken Pro has lower trading fees than other cryptocurrency exchanges. It offers access to many funding options, including bank transfer. Cex.io has an average fee structure. 
  • Kraken supports beginners with valuable learning tools. 

Kraken is a leading digital currency exchange for popular digital assets. It provides excellent services for beginners and professionals. Cex.io is one of its competitors with an advanced trading platform. Read our in-depth reviews to learn more about the services available at Kraken. 

Related content: Kraken Review


Coinbase is another competitor of Cex.io. Both offer top services, but there are some key differences worth considering:

  • Both exchanges are trustworthy and have top-tier licenses. Users buy/sell assets with secure transactions.
  • Coinbase offers 76 digital coins, while Cex.io has 200 digital assets supported.
  • Coinbase offers staking rewards at different interest rates.

Both cryptocurrency exchanges have advantages and disadvantages. Coinbase has a competitive fee structure and a useful portfolio. Check our in-depth reviews to read more about the services available at Coinbase.


 Gemini is a beginner-friendly cryptocurrency exchange. It has many learning tools, being an excellent choice for new crypto enthusiasts. Gemini is one of Cex.io’s competitors. Both offer top services, but there are some differences worth considering:

  • Gemini has a transaction fee of 1.49%.
  • Gemini offers the main platform and an active trader platform. It is an excellent choice for active traders.
  • Gemini offers interest on almost all available coins of up to 7.4%.

Gemini is a versatile exchange to trade digital assets. It uses premium safety measures for all its accounts. Verify our in-depth reviews to learn more about the services available at Gemini.


Binance is a leading cryptocurrency exchange with low fees. It is a top choice for active traders and professionals. Binance is another key competitor of Cex.io. both exchanges offer trustworthy services, but they differ in some key aspects:

  • Binance has average customer service reviews. Cex.io has good testimonials as it has a knowledgeable support team.
  • Binance offers exchange services and OTC solutions for high-net-worth clients and institutions.
  • Binance has a transparent fee structure with fees as low as 0.10%.

Binance is a well-established cryptocurrency exchange with many services. It is a top Bitcoin exchange platform. Read our in-depth reviews to learn more about the services available at Binance.


Cex.io is the leading cryptocurrency exchange for advanced traders. It has a premium interface and excellent security features. Our Cex.io review shows it is suitable for advanced traders looking to invest in digital coins. 


Is CEX.IO Safe And Legit?

Trading cryptocurrency is risky. Digital assets remain speculative assets. Cex.io is a secure exchange for traders at all levels. Check our in-depth reviews to learn more about safety and cryptocurrency exchanges.

Is Cex.io A Wallet?

No. Cex.io is a cryptocurrency exchange.

Does Cex.io Offer A Digital Wallet?

Cex.io is a crypto exchange that offers a web wallet. Account holders get access to it. We recommend you store your digital assets in a trustworthy digital wallet. Check our in-depth reviews to read more about digital wallets and safety measures.

Is Cex.io Available On iOS And Android Devices?

Yes. Cex.io has a versatile mobile app available on iOS and Android devices. It is a top choice for trading on the go. The Cex.io app offers price alerts for Bitcoin, Litecoin, Ethereum, and Bitcoin Cash.

Is Margin Trading Available At Cex.io?

Yes, through Cex.io Broker. Cex.io Broker is a separate platform that offers margin trading. It is a platform for crypto trading with CFDs. Cex.io Broker has two order types (market and limit order) and advanced trading tools. It lets users leverage positions and increase their profit. Margin trading at Cex.io is limited to Bitcoin, Litecoin, and Ethereum.

Does Cex.io Offer Brokerage Services?

Brokerage services are a top choice for new traders. These let traders buy crypto with a credit card or bank transfer. The downside is that brokerage services have higher exchange rates. Cex.io offers brokerage services to its customers. Read our in-depth reviews to learn more about brokerage services and exchanges.

Is Staking Available At Cex.io?

Cex.io offers custodial staking. Users deposit coins that use the proof-of-stake (PoS) mechanism, and Cex.io stakes them for the user. The earnings appear in your Cex.io balance. Staking on Cex.io is available for NEO, Ontology, Tron, and Metahash.

Is It Worth Staking Crypto?

The advantage of crypto staking is that users receive crypto payments for doing it. Profitable cryptocurrencies pay more than 20% per year. Crypto staking functions like earning interest in a Certificate Of Deposit (CD) at your local bank. We recommend you read more about the process before staking any crypto coins. Our in-depth reviews offer more information on crypto trading, staking, bank transfers and risks.

Which Is The Main Competitor Of CEX.IO?

Another popular cryptocurrency exchange is Kraken. Both Cex.io and Kraken offer excellent services and portfolios. Kraken has lower trading fees and beginner-friendly platforms. Read our in-depth reviews to learn more about Kraken.

How Do You Buy Bitcoin On Cex.io?

Buying Bitcoin on Cex.io is simple. Follow the steps below: – Access your Cex.io account. – Click on Buy/Sell. – Select the digital asset you want to buy and your payment currency. – Choose the amount you want to buy. – Click on Buy. – Verify your identity and complete account verification process. – Submit payment information. – Withdraw the coins to your wallet.

How To Deposit Bitcoin On Cex.io?

Depositing Bitcoin on Cdex.io is simple. Follow the steps below: Log in to your Cex.io account Click on the Finance link Choose the cryptocurrency and click Deposit Click on Continue and scan the QR code on the screen to send coins from your wallet

How To Withdraw Crypto At Cex.io?

To withdraw crypto, you have to activate two-factor authentication. Follow the steps below: Login to your account and access the Finance Page Click Withdraw and Choose the Crypto and the amount to withdraw Enter the external wallet address Check the transfer box and press Withdraw Approve the transfer via the link in your email

When Can You Withdraw Crypto From Cex.io?

Cex.io has a strict withdrawal policy. In the first 48 hours following registration of a new account, it doesn’t allow crypto withdrawals. Check our in-depth reviews for more details on withdrawals and cryptocurrency exchanges.

Which Are The Payment Methods Available At Cex.io?

Cex.io offers credit or debit card and bank transfer. Each funding option comes with different costs. Check our in-depth reviews to learn more about the payment method accepted when trading digital assets.

What Are Basic Accounts At Cex.io?

Basic Cex.io accounts represent the standard account you receive access to when you sign up. It has one payment method accepted for fiat deposits. A basic account lets you use a Visa or MasterCard.

Do You Need A Verified Cex.io Account?

We recommend you consider verifying your account. A verified account offers more payment methods and higher deposit/withdrawal limits. It is necessary to verify your account if you want to withdraw in fiat currencies.

How Do You Verify Your Account At Cex.io?

Cex.io follows anti-money laundering (AML) and know your customer (KYC) laws. To verify your Cex.io account, you have to: • Offer details from an official identity document • Submit personal information • Submit details about your permanent address • Submit a scan or photograph of your ID

Is It Mandatory To Perform Identity Verification?

Cex.io has its account holders perform identity verification. Different payment options like bank transfers request identity verification. Users have to submit relevant ID documents, including a government-issued ID. Check our in-depth reviews to read more about online trading and identity verification.

Is An ID Copy The Same Thing As Offering Proof Of Identity?

No. After you submit a copy of your government-issued ID, you’ll have to perform another step. You have to take a selfie with you holding the document. Ensure you look straight at the camera, and nothing masks your face. The information on the document must be visible.

Which Countries Aren’t Supported For Credit Card Transactions At Cex.io?

Cex.io is a global exchange available in 200+ countries. Credit card transactions aren’t available for traders from: Afghanistan, Algeria, Bosnia, and Herzegovina, Bahrain, Bangladesh, Bolivia, Burundi, Cambodia, the Democratic Republic of the Congo, Central African Republic, Cuba, Algeria, Ecuador, Ethiopia, Iraq, Iran, Iceland, Kuwait, Laos, Lebanon, Libya, Morocco, Nepal, Nigeria, North Korea, Oman, Pakistan, Palestine, Qatar, Saudi Arabia, Somalia, South Sudan, Sudan, Syria, Uganda, Vietnam, Vanuatu, Yemen, Zimbabwe.

Which Countries Aren’t Supported For Wire Transfers At Cex.io?

Wire transfers at Cex.io aren’t available for traders from: Afghanistan, Bosnia and Herzegovina, Burundi, the Democratic Republic of the Congo, Central African Republic, Côte d’Ivoire, Cuba, Eritrea, Ethiopia, Guinea, Guinea-Bissau, Haiti, Iran, Iraq, Kenya, North Korea, Laos, Lebanon, Liberia, Libya, Nigeria, São Tomé and Príncipe, Somalia, South Sudan, Sudan, Syria, Tanzania, Tunisia, Uganda, Vietnam, Vanuatu, Yemen, Zimbabwe.

Are There Any Disadvantages At Cex.io?

Cex.io offers excellent services to all traders. It has some downsides you need to consider: It has a limited crypto offer when compared to similar exchanges. It has high brokerage services. It has strict deposit limits for basic accounts. It has increased transaction processing times.

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